SpinFin Casino Privacy Policy

At SpinFin Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our services at https://spinfin2.com/. By registering an account, using the SpinFin login, or interacting with any feature of our platform, you agree to the practices described in this document. We encourage you to read it carefully before using our services.

Who We Are

We are operated by 3-102-945295 Sociedad de Responsabilidad Limitada, a company incorporated under the laws of Costa Rica. Here at SpinFin Casino, we hold valid gaming licenses issued by the Tobique Gaming Commission (No. 0000109) and the KSA – Kansspelautoriteit (Netherlands) (NL-KSA-2025-71264). Our primary markets include the Netherlands, Germany, Italy, Greece, Switzerland, Poland, and broader European regions. We are committed to complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

When you register with us, make deposits, claim a SpinFin bonus, or interact with our support team, we may collect the following categories of personal data:

Personal Identification Data

• Full name, date of birth, and nationality
• Email address, phone number, and residential address
• Government-issued identification documents (for KYC verification purposes)
• Username and password used for your SpinFin casino login

Financial and Transactional Data

• Payment method details (Visa, Mastercard, Skrill, Neteller, Paysafecard, bank transfer, and cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Cardano, USDT, and USDC)
• Deposit and withdrawal history, including amounts and dates
• Bonus activation records, including SpinFin casino bonus usage and wagering activity

Technical and Usage Data

• IP address, browser type, and operating system
• Device identifiers (relevant to users accessing our mobile browser casino on iOS and Android)
• Session data, login timestamps, and navigation patterns
• Game activity across our 7,880+ titles, including slots, live dealer games, and sports betting

How We Use Your Information

At SpinFin, we use the data we collect for specific, lawful purposes only. We do not sell your personal information to third parties. The primary purposes for which we process your data include:

• Account management: To create and maintain your player account, facilitate the SpinFin casino login process, and manage your profile settings.
• Identity verification: To fulfill our KYC (Know Your Customer) obligations as required by our licensing authorities. First-time KYC review may take up to 10 business days.
• Payment processing: To process your deposits and withdrawals securely. We support a wide range of methods, with minimum deposits starting at €10 and processing times of up to 3 business days.
• Bonus and promotion administration: To manage your eligibility and participation in promotions such as the welcome bonus, weekly reload offers, cashback programs, and VIP tier rewards.
• Responsible gambling compliance: To monitor gameplay patterns and enforce responsible gambling tools as required by our licenses.
• Customer support: To respond to your enquiries via our 24/7 live chat or email at support@spinfin.com, in English, German, French, Italian, Spanish, Greek, or Polish.
• Legal compliance: To meet obligations under applicable gambling, anti-money laundering, and data protection laws.
• Marketing communications: With your explicit consent, to send you personalised offers, including information about the SpinFin welcome bonus, promotional codes, and tournaments.

Legal Basis for Processing

We at SpinFin Casino process your personal data based on one or more of the following legal grounds:

• Contractual necessity: Processing is required to fulfil the agreement between you and us when you create an account and use our services.
• Legal obligation: We are required to process certain data to comply with gambling regulations, KYC rules, and anti-money laundering directives.
• Legitimate interests: We may process data where we have a legitimate business interest, such as preventing fraud or improving platform security.
• Consent: For marketing communications and optional cookies, we rely on your freely given and informed consent, which you may withdraw at any time.

Data Sharing and Third Parties

Our SpinFin platform operates with trusted third-party partners who assist us in delivering our services. We share your data only where strictly necessary and under appropriate data processing agreements. These partners may include:

• Game providers such as Pragmatic Play, Evolution, Play'n GO, Hacksaw Gaming, Nolimit City, Yggdrasil, and 45+ additional studios
• Payment processors and financial institutions facilitating your transactions
• Identity verification and KYC service providers
• Customer support platform operators
• Analytics and fraud detection services
• Regulatory authorities including the Tobique Gaming Commission and the KSA

We do not transfer your personal data to countries outside the European Economic Area (EEA) without ensuring appropriate safeguards are in place.

Data Retention

We retain your personal data for as long as your account is active or as required by law. Following account closure, we may retain certain records for a minimum of five years to comply with anti-money laundering and gambling regulations. After this period, we securely delete or anonymize your data.

Your Rights

As a user of SpinFin online casino, you have the following rights under the GDPR and applicable data protection legislation:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete data.
• Right to erasure: You may request deletion of your data, subject to our legal retention obligations.
• Right to restrict processing: You may ask us to limit how we use your data in certain circumstances.
• Right to data portability: You may request your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@spinfin.com. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We at SpinFin Casino use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site usage. These include essential cookies necessary for platform functionality (such as maintaining your session after SpinFin casino login), as well as optional analytics and marketing cookies. You can manage your cookie preferences through our consent banner or browser settings. Please refer to our separate Cookie Policy for full details.

Security Measures

Our SpinFin Casino infrastructure employs industry-standard security measures to protect your personal data from unauthorized access, disclosure, or loss. We use SSL encryption across all data transmissions, implement strict access controls, and conduct regular security audits. While no system is entirely risk-free, we are continuously improving our technical and organizational safeguards.

Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a minor has registered an account, we will immediately close it and delete any associated data. If you believe a minor has accessed our platform, please notify us at support@spinfin.com without delay.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically. Continued use of SpinFin Casino services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your personal information, please reach out to our team at any time. We at SpinFin are always here to assist you.

• Email: support@spinfin.com
• Live Chat: Available 24/7 directly on our website
• Registered Address: 3-102-945295 Sociedad de Responsabilidad Limitada, Costa Rica